Your Privacy Matters
Understand how Betmgm Casino protects your personal information and maintains data security standards.
This privacy policy explains how Betmgm Casino collects, uses, and protects your personal information when you use our online casino platform. We are committed to maintaining the highest standards of data protection and comply with all applicable privacy regulations including GDPR and UK data protection laws.
Your privacy is fundamental to how we operate. This document outlines our data practices in clear, understandable terms so you can make informed decisions about sharing your information with us.
Last Updated: January 07, 2026
Information We Collect
When you register with Betmgm Casino, we collect personal information necessary to provide our gaming services and ensure regulatory compliance. This includes your full name, date of birth, postal address, email address, and phone number. We also require identity verification documents to confirm your age and identity as required by our gaming license.
During gameplay, we automatically collect technical information including your IP address, device type, browser information, and gaming activity. This data helps us maintain platform security, prevent fraud, and improve your gaming experience. We also track your transaction history, including deposits, withdrawals, and bonus usage.
Communication data is collected when you contact our support team or participate in promotional activities. This includes chat logs, email correspondence, and any feedback you provide about our services.
Data Minimization
We only collect information that is necessary for providing our services and meeting legal obligations. We do not collect excessive or irrelevant personal data.
How We Use Your Information
Your personal information is used primarily to provide and maintain our casino services. This includes processing your account registration, managing deposits and withdrawals, and delivering customer support. We use your data to verify your identity and age as required by United Kingdom gambling regulations.
We analyze gaming patterns to detect potentially problematic gambling behavior and implement appropriate responsible gambling measures. Your transaction data helps us identify and prevent money laundering or other fraudulent activities in compliance with financial regulations.
With your consent, we may use your contact information to send promotional offers, bonus notifications, and gaming updates. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Essential Uses
- • Account management and authentication
- • Payment processing and security
- • Regulatory compliance and reporting
- • Fraud prevention and security monitoring
Optional Uses
- • Marketing communications (with consent)
- • Personalized game recommendations
- • Promotional offers and bonuses
- • Platform improvement analytics
Cookies and Tracking Technologies
Betmgm Casino uses cookies and similar technologies to enhance your browsing experience and platform functionality. Essential cookies are necessary for basic site operations, including maintaining your login session and processing transactions securely.
Analytical cookies help us understand how users interact with our platform, allowing us to improve game performance and user interface design. These cookies collect anonymized data about page visits, game preferences, and technical performance metrics.
Marketing cookies enable us to deliver relevant advertisements and promotional content based on your gaming interests. You can manage your cookie preferences through your browser settings or our cookie consent tool available in your account dashboard.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security, payments | Session |
| Analytics | Site performance, user behavior | 2 years |
| Marketing | Personalized offers, advertising | 1 year |
Your Privacy Rights
Under data protection regulations, you have several rights regarding your personal information. You can request access to all personal data we hold about you, including details about how it's processed and shared. This includes your gaming history, transaction records, and communication logs.
You have the right to request correction of inaccurate information or completion of incomplete data in your account. In certain circumstances, you may request deletion of your personal data, though we may need to retain some information for legal compliance and regulatory obligations.
You can object to certain types of data processing, particularly for marketing purposes, and request restriction of processing in specific situations. Data portability rights allow you to receive your personal data in a structured format for transfer to another service provider.
Access Rights
Request copies of your personal data and information about how it's processed.
Rectification Rights
Correct inaccurate information or complete incomplete personal data.
Erasure Rights
Request deletion of personal data in certain circumstances.
Portability Rights
Receive your personal data in a structured, portable format.
Important Note
Some data retention is required by gambling regulations and anti-money laundering laws. We'll explain any limitations when processing your rights requests.
Data Security and Protection
Betmgm Casino implements robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmission occurs over encrypted SSL connections, and sensitive information is stored using industry-standard encryption protocols.
Our systems undergo regular security audits and penetration testing to identify and address potential vulnerabilities. Access to personal data is strictly limited to authorized personnel who require it for specific job functions, and all access is logged and monitored.
We maintain secure data centers with physical security controls, including restricted access, surveillance systems, and environmental monitoring. Regular backups ensure data availability while maintaining the same security standards for backup systems.
Security Measures
Technical Safeguards:
- • 256-bit SSL encryption
- • Multi-factor authentication
- • Intrusion detection systems
- • Regular security updates
Operational Safeguards:
- • Staff security training
- • Access control procedures
- • Incident response protocols
- • Regular security audits
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your data protection rights, or need to report a privacy concern, our data protection team is available to assist you. We aim to respond to all privacy inquiries within 72 hours and complete rights requests within one month.
You can also contact the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately or if you want to lodge a complaint about our data processing practices.
Data Protection Contact
Policy Updates
We may update this privacy policy periodically. Significant changes will be communicated via email and prominently displayed on our website.